Catalog mailing list and e-mail list:  We will add you to our catalog mailing list and e-mail list only if you give us explicit permission to do so. Placing an order with us or contacting us will not result in your being added to either list. We will remove you from these lists any time you request us to do so. We do not share, sell or give away your personal information.

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REFUNDS AND EXCHANGES

If we sent you the wrong item:  This happened once. We're still mortified. If it should happen to you, notify us within thirty days* and return the item we sent you. We will send you the right item (or a different item, if you prefer) and refund your shipping charge, or give you a complete refund if you prefer. It is not necessary to ship the item back to us by Priority Mail.

If we sent you the right item, but you receive it in unsatisfactory condition:  This hasn't happened yet, but if it does, notify us within thirty days* and return the item we sent you. We will send you the item you ordered in good condition and refund your shipping charge, or give you a complete refund if you prefer. It is not necessary to ship the item back to us by Priority Mail.

If you want to exchange an item:  Sometimes you get an item you ordered and realize it just isn't what you really wanted. Maybe you didn't realize when you were ordering that it just wasn't your color, or that size Small would be so SMALL.

Return the item within thirty days* at your expense in salable condition, with a note telling us what you want instead, and where to send it. It is not necessary to ship the item back to us by Priority Mail. Notify us when it's in the mail. We'll ship you the item you really wanted at our expense, probably by first class mail.

However, we will charge you for any price difference between what you first ordered and what you decided on. For example, if you ordered a size XL shirt ($16) and then exchanged it for a size 2XL shirt ($18), we would charge you the $2 price difference. In the same way, if you exchange a 2XL shirt for an XL shirt, we will refund the difference.

*We allow some returns and exchanges after more than thirty days, at our discretion.

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SHIPPING

We normally ship orders two or three times a week. If you need your order by a certain day, tell us that when you place your order and we'll do our best to get it to you.

We now ship most orders by US Postal Service priority mail. We sometimes ship first class mail, at our discretion.

We charge a $5 shipping fee for any U.S. order, except club discount orders, for which we usually charge actual shipping and handling.

International Shipping: We ship internationally. For the moment, we determine international shipping charges on a case-by-case basis. Please contact us and tell us where you are, what you want to order, and how soon you want your order, and we'll send you back a shipping cost estimate.

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